New LTC Law in Washington and Effects on LTC Business

We recently shared an article about how Washington State became the first state to implement a state tax for long-term care coverage. Since the announcement, long-term care applications have skyrocketed. As a result, LTC carriers are experiencing major delays in case processing. Mutual of Omaha put out the below update in June to this effect.

Some carriers, including John Hancock and OneAmerica, are starting to limit and temporarily suspend applications for LTC policies and riders in Washington.

View the John Hancock LTC Rider announcement here.

View the OneAmerica Asset Care announcement here.


From the Desk of

Allen Gregoire


Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently your case status appearing on Sales Professional Access (SPA). 

Our teams are working diligently to process LTCi cases as quickly as possible; however, until they are entered into our system, we are unable to confirm the application received date.

We encourage you to check the website for updates rather than calling in for application status until normal processing times return. Thank you for your patience, and we will continue to update you regularly on the status of your LTCi business. 


Allen Gregoire
Director of Underwriting, Individual Health
(800) 551-2059
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